Clear engagement models. Senior people. No surprises.
Synabix delivers services, not self-serve software — so instead of a checkout, we offer engagement models that fit how your work actually runs. Here's how we partner with you, and how we price it.
The same disciplined arc, every time
Discover, design, deliver, optimize. You always know what's happening now and what comes next.
Discover
We start by understanding your goals, constraints, and current estate — through workshops, technical discovery, and dependency mapping.
Design
We design the target architecture, migration or modernization plan, and the guardrails — then agree a sequenced, costed roadmap.
Deliver
We execute in phased, reversible waves with runbooks, automation, and constant communication — no big-bang surprises.
Optimize & operate
We tune for cost, reliability, and security — and can keep operating your environment under a managed-services SLA.
Three ways to work with us
Mix and match as your needs change — many clients start with a project and move to a retainer.
Fixed-scope projects
Best for well-defined initiatives
A clear statement of work, milestones, and a fixed price. Ideal for migrations, modernization efforts, and assessments where the outcome is well understood.
- Defined scope, timeline, and deliverables
- Milestone-based delivery and reporting
- Predictable budget and clear acceptance criteria
Time & materials
Best for evolving or exploratory work
Flexible, senior engineering capacity billed for time used. Ideal when scope is evolving, priorities shift, or you need an expert pod embedded with your team.
- Flexible scope and direction
- Senior, certified engineers on demand
- Transparent reporting of hours and progress
Managed-services retainer
Best for ongoing operations
Ongoing operation, monitoring, and optimization of your cloud under an agreed SLA. Choose the coverage tier that matches your risk and growth.
- Continuous monitoring and incident response
- Defined SLA and response-time targets
- Included hours for changes and optimization
Ongoing operations, scaled to your risk
For managed cloud operations, choose the coverage that matches your workloads. Pricing is tailored to your environment — request a quote for specifics.
Essential
Business-hours coverage for steady workloads
- Monitoring & alerting
- Business-hours incident response
- Patch management
- Monthly operational review
- Backup verification
- Included optimization hours
Growth
Extended coverage for scaling teams
- Everything in Essential
- Extended-hours on-call
- Proactive cost optimization
- Quarterly architecture review
- DR test support
- More included change hours
Enterprise
24/7 operations with the tightest SLAs
- Everything in Growth
- 24/7 on-call incident response
- Named delivery lead
- Security & compliance support
- Custom SLAs and runbooks
- Priority roadmap & game days
Tier coverage and response targets are illustrative and finalized in your Service Level Agreement.
Engagement FAQ
How do projects get scoped?
We start with a short discovery to understand goals and constraints, then propose a statement of work with clear deliverables, milestones, and price — or a time & materials plan if scope is still evolving.
Do you work across all three clouds?
Yes. We're vendor-agnostic and staff engagements with engineers certified across AWS, Google Cloud, and Azure. We'll recommend the right cloud (or clouds) for each workload.
Can you work with our existing team?
Absolutely. We embed alongside your engineers, transfer knowledge as we go, and aim to leave your team more capable than we found it.
What happens after a migration?
You can take the keys, or we can keep operating your environment under a managed-services retainer with monitoring, patching, incident response, and ongoing cost optimization.
Let's find the right fit
Book a free consultation and we'll recommend the engagement model and scope that match your goals and budget.